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Modern workplaces that embrace new ways of working and enable employees to work flexibly.

Modern workplaces that embrace new ways of working and enable employees to work flexibly through a diversity of settings have the ability to support organisations now and into the future.


A workspace that can accommodate change, disruption and growth through changes to behaviours rather than changes to the physical space can save organisations money at the same time as driving the business forward.

Pre-COVID-19 utilisation benchmarking data indicates that even in a workplace with low efficiencies enabled that only 80% of assigned workpoints are in use at any one time. This can be attributed to a number of factors including employees taking leave and calling in sick.

This means that in a shared work environment 8 workpoints could be shared by 10 employees, then as the organisation grows the additional headcount can be accommodated by implementing new behaviours such as packing up when leaving a workpoint for more than 2-4 hours.

To ensure this way of working is successful organisations should provide at least one alternative seat per person within the fitout. Productivity can be further enhanced through providing dedicated spaces to support different activities and workstyle such as a place to collaborate and a place to focus.


Utilisation Benchmarking
creating flexible workplaces utilisation benchmarking

The average workplace occupied in an assigned desk model carries 10% vacancy to manage flexibility and change (e.g. hotdesking or growth).



In a workplace with high efficiencies enabled the benchmarked utilisation is 60%, equivalent to 60 / 100 assigned workpoints occupied.



In a workplace with low efficiencies enabled the benchmarked utilisation is 80%, equivalent to 80 / 100 assigned workpoints occupied.



Organisation can support a variety of activities and different workstyles with a diversity of settings, diversity of workpoints and dedicated work zones such as workpoints, innovate spaces, informal meet spaces and meeting rooms.

Workplace Strategy Workstyles


A flexible workplace example


This example shows how the same area and same number of workpoints can support a headcount range of 315 – 410 depending on how the space is occupied.

At the lower headcount organisations could occupy the space on a desk-for-a-day basis, then as headcount grows behaviours can be adjusted such as packing up when leaving the workpoint for more than 2 hours to accommodate growth without needing to change the space.

If more people come into the office on a given day, they have the ability to sit in an alternative seat and work from their laptop.

This means that organisations can occupy the same space for longer, lease less space over time, save money on churn costs associated with managing the space.


Data based on independent analysis completed by workplace specialists ‘Presynct